Our luxe percale sheets are made in Europe, from 100% long-staple cotton. “Percale” refers to a signature tight weaving method, in which the threads cross over and under each other, one at a time. The tight weave results in several remarkable characteristics: its finish is matte, crisp and cool, and it boasts a “buttery” feel that’s smooth to the touch. Throw in the fact that our percale is stonewashed,and the result is ultimate comfort that only gets softer with every wash and a perfect “worn-in” vibe.

For more information, check out our blog post that covers more facts about percale cotton.

We are proud to collaborate with solid people who deliver the finest of fabrics and premium products, and who boast a work ethic that reflects our house values. Made in Portugal, our percale cotton manufacturer is a fourth generation manufacturer, a family-owned business, and a member of the Better Cotton Initiative (BCI), a non-governmental organization that strives for a more environmental and sustainable way of working with cotton. In other words, every aspect of the percale cotton production process is monitored by the Better Cotton Initiative, ensuring high standards in environmental care, working conditions, sustainability, and quality. Speaking of quality, our manufacturer strives for highest quality products and achieves perfection.

Linen is the oldest and most desired natural fabric in the world: known thanks to its excellent quality, wicking properties, such as being hypoallergenic and its breathability, linen is really the champagne of textiles. This fabric has been pre-washed several times, it boasts a vintage-like look and is known for its super low-maintenance vibe. Part of linen’s allure is that it’s meant to look lived-in. Need we say more, really?

For more information, check out our blog post that covers more facts about our washed linen.

We are proud to partner with an award-winning linen and textile manufacturer, whose linen is sourced from a world-renowned flax cultivator in Normandy, France, widely recognized for its high standards of sustainability and social responsibility.

Our linen is manufactured in Lithuania and woven from 100% French flax, hailing from the Normandy region, where the best linen flowers grow. The flax and linen cultivator we collaborate with is a committed cooperative specialized in the culture and conversion of textile flax and linen from seeds to fiber. We love that this cooperative values environmental friendliness, transparency and fairness when it comes to its members. The cooperative farmers and employees are rooted in their land and culture: they share the same unique expertise and passion for flax, and are committed to quality and innovation.

Both our fabrics (percale cotton and washed linen) are Oeko-Tex Standard 100-Certified. This means that the fabrics, as well as the people involved in their production and the dyes used, are all non-toxic to humans and the environment.

Both our cotton and linen products are garment dyed and washed several times, using a stonewash technique that includes special pumice stones. This leaves them feeling ultra-soft with a vintage-like faded look. The fact that they have been pre-washed so many times also ensures that you will have close to no shrinkage of fabric ones you wash your sheets.

Wash your percale sheets with a gentle detergent (avoid chlorine bleach or detergent that has whitening agents) at a maximum of 60°C (140°F). Air dry or tumble dry on medium or low heat; do not over dry. Tip: gently shake out any creasing that may have occurred in the wash cycle. Ironing is optional and in our opinion, totally not necessary.

If you need to remove any stains, keep in mind that the cotton has been dyed with reactive dyes, so bleach or aggressive stain removal treatments can impact its color. Thanks to the stone wash process, the items have been dyed and washed multiple times, so shrinkage won’t occur.

Wash your linen sheets with a gentle detergent (avoid chlorine bleach or detergent that has whitening agents) at a maximum of 40°C (104°F). We strongly suggest air dry or tumble dry on low heat; do not over dry. Tip: gently shake out any creasing that may have occurred in the wash cycle. Ironing is optional and in our opinion, totally not necessary.

If you need to remove any stains, keep in mind that the linen has been dyed with reactive dyes, so bleach or aggressive stain removal treatments can impact its color. Thanks to the stone wash process, the items have been dyed and washed multiple times, so shrinkage won’t occur.

Wash your waffle linen towels with a gentle detergent (avoid chlorine bleach or detergent that has whitening agents) at a maximum of 40°C (104°F). Air dry to maintain softness. Tip: gently shake out any creasing that may have occurred in the wash cycle.

If you need to remove any stains, keep in mind that the linen has been dyed with reactive dyes, so bleach or aggressive stain removal treatments can impact its color. Thanks to the stone wash process, the items have been dyed and washed multiple times, so shrinkage won’t occur.

In order to accommodate a mostly North American standard bed size, we ensured our fitted sheets go as deep as 17 inches.

Sleep: Our bedsheet sizes cater to both the Canadian and the American markets. Refer to sizeguide chart for more specifications

Serve: Our tablecloth sizes are set to fit most standard rectangular tables. Refer to sizeguide chart for more specifications

Soak: We love comfy, oversized towels, so we made our bath towels extra large. Refer to sizeguide chart for more specifications

For the moment, the answer is yes. We are proud to be working reliable shipping services to get you the best reduced rates.

We are very happy to collaborate with Auberge Transition – an independently owned shelter in Montreal that helps women and children who are victims of abuse.

All sheets must be returned in perfect condition. Sheets that have noticeable marks of wear & tear will not be reimbursed as our wish remains to donate them to people in need.

Unfortunately, we do not accept items that have been torn or that have a visible stain due to not caring for your sheets (like bleach stains). If you’re unsure about how to care for your sheets, we invite you to refer to our ‘how to care for my sheets’ in the Care tab.

Returns and exchanges are accepted within 14 days and must be sent back unused, with their original packaging. For hygienic reasons, we cannot accept any items that have been used.

Dining Room (all items in “Serve”): Exchangeable or refundable if unused and must be sent in original packaging.

Bathroom (all items in “Soak”): Exchangeable or refundable if unused and must be sent in original packaging.

Bedroom (all items in “Sleep”): Exchangeable or refundable if unused and must be sent in original packaging.

If the items are damaged in any way, please email us at rma@maisontess.com. We will rectify the situation immediately.

If for some reason there was a shipping error, we will of course exchange the items. Simply let us know at rma@maisontess.com.

Simply email us at rma@maisontess.com

- Include your name

- Order number

- Reason for return

We will take it from there, no worries!

All items that have been damaged, washed, used, or not accompanied with the original packaging over the 14-day delay. Any other items that we deem to not respect our terms for refunds and exchange, we reserve the right to make the final decision.

We use CANADA POST expedited parcels for all canadian orders. Once your order is processed you will receive a tracking number

We ship using DHL. All shipping services used provide a tracking number, full insurance and require signature upon receipt.

Orders under $800 USD are shipped DUTY AND TAX FREE

Orders over $800 USD shipped to the United States may be subject to Duties/Customs, Taxes and Brokerage fees. If applicable, you will be required to pay such fees upon receiving your order. Please consult your local customs agency for more information. Maison Tess is not responsible for any charges of this nature.

We ship using DHL. Orders shipped anywhere outside Canada can be subject to Duties/Customs, Taxes and Brokerage fees. If applicable, you will be required to pay such fees upon receiving your order. Please consult your local customs agency for more information. Maison Tess is not responsible for any charges of this nature.

Upon the completion of your order, you will receive an email confirmation outlining the details of your order. This message will include a link that will direct you to updated tracking information.

If you choose to refuse your shipments, you will be responsible for any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to. This amount will be deducted from your merchandise refund. All refused packages are subject to a restocking fee.

We can ship anywhere! For now, we offer free shipping and free returns in Canada. Please note that international shipping, as well as returns and exchanges . will be at your cost (extra fees will be calculated upon checkout).