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Material World

  • What is percale cotton?

  • Where is your cotton made?

  • Busting the Thread Count Myth

  • What is washed linen?

  • Where are your linens made?

  • What is Oeko-Tex certification?

  • What is stonewashing?

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Tender Love & Care

  • How do I care for and clean my percale sheets?

  • How do I care for and clean my linen bedding and table linens?

  • How do I care for and clean my waffle linen towels?

  • How deep are your fitted sheets?

  • What are the dimensions of your sheets, tablecloths and bath towels?

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Sleep Trial & Returns

  • How does it work?

  • If I live outside Canada do I have to pay for my return shipping?

  • What do you guys do with the returned items?

  • In what conditions should the be returned

  • Can i return used items?

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Exchanges

  • What is the exchange policy ?

  • How to make a exchange or return?

  • What are your warranty terms and conditions?

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Shipping & Handling

  • What Postal service do you use for Canadian orders?

  • What postal service is used for orders to the United States?

  • What postal service is used for international orders?

  • Tracking Your Order

  • Refused Shipments

  • Do you ship internationally?